POLICIES
Class Size: A maximum class size is established for all courses. Class size is determined by the facility resources and course design—“over booking” is not possible. You are encouraged to register as soon as possible to assure a space in the course(s) you want. We do not maintain waiting lists.
Payments: May be made by credit card (American Express, Discover, MasterCard, Visa) and are due in advance of class.
Transcripts: Within thirty (30) days from the end of class, the Association of Realtors® School will email a transcript to the student. Hard copies of transcripts will be provided only upon specific request. All other education credits will be provided in the time required by the authority which provided credit approval.
Refund Policy: If you are unsatisfied for any reason, we will refund the purchase price of any course if the refund request is submitted within 30 days of purchase, prior to course expiration, and the course is not more than 50% completed.
Regarding Exam Prep Edge, we will refund the purchase price of any Exam Prep Edge product if the refund request is submitted within 30 days of purchase and if the initial assessment has not been completed.
REPURCHASE POLICY
If your course has fully expired, you may repurchase the course at 50% off of the current retail price one (1) time. This option is only available for 30 days after the full expiration date of the course. If your course expires a second time, you will have to repurchase the course at full price.
COURSE EXPIRATION
CONTINUING EDUCATION AND POST-LICENSING EDUCATION
Except as modified for North Carolina, Oklahoma, Washington, D.C., and Iowa as provided below, Continuing Education and Post-Licensing course(s) must be completed within 12 months from the time of purchase. If the course is not completed within that 12-month period or other period as provided below for North Carolina, Oklahoma, Washington, D.C., and Iowa, the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wants credit for the new course.
PRE-LICENSING EDUCATION
Except as modified below for North Carolina and Washington, D.C., Pre-Licensing courses expire either 6 (six) months or 12 (twelve) months from the original date of purchase. Please refer to the state-specific catalog page for course expiration information. For those courses that expire 6 (six) months after the date of purchase, the student will be granted an automatic 1 (one) month extension at no charge and such 1 (one) month free extension will be applied immediately after the initial 6 (six) month term. For any reactivation or extension of the course after the 7th (seventh) month, The CE Shop will charge the student 20% of the current retail price of the course for each 30-day extension or partial 30-day extension in the event that the course expires prior to the end of the final 30-day extension. Extensions or reactivations cannot be granted beyond 12 (twelve) months from the original date of purchase of the course since in all events, the course expires 12 (twelve) months from the original date of purchase.
If the course is not completed within 12 (twelve) months from the original date of purchase or other period as modified below, the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wishes to be granted credit for the new course.
Recruiting: No recruiting for employment opportunities for any real estate brokerage firm, franchise or network is allowed in any class. Any recruiting should be promptly reported to the School and the State Real Estate Commission at 1-800-822-2113.
Harassment: It is the policy of the School that all students, instructors and employees shall have the opportunity to learn and work in an atmosphere and environment free from any form of harassment or retaliation based on race, color, religion, gender, sex, national origin, age, or disability. Such forms of harassment or retaliation constitute discrimination under various state and federal laws and will not be tolerated by the School.
Special Services: Our facility is ADA compliant for those who may have special needs. If you have a disability that requires special services Students must provide 7 to 10 business days’ notice in order for their accommodation to be properly processed. The full ADA policy and procedure can be found here.